Referencing LNER annual accounts to 31 March 2023 and 31 March 2022 (including figures for the year to 31 March 2021) and ORR passenger journeys by operator for LNER for each year to the same dates at the links below I note the following revenues and costs rounded to the nearest million pounds, numbers of LNER passengers and revenue per passenger (disregarding delay repay) rounded to the nearest pound
Year to 31 March 2023: Passenger Revenue 699 Delay Repay (24) Dft Subsidy 96 Other 53 Total revenue 824
Passengers 23.4 million Revenue per passenger £30
Year to 31 March 2022: Passenger Revenue 480 Delay Repay (10) Dft Subsidy 248 Other 41 Total revenue 759
Passengers 17.7 million Revenue per passenger £27
Year to 31 March 2021: Passenger Revenue 106 Delay Repay (1) Dft Subsidy 602 Other 23 Total revenue 730
Passengers 4.2 million Revenue per passenger £25
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Noting the following current single fares to London from the following places I note LNER’s revenue per passenger even accounting for the annual fare increases must be far less than the revenue which would be received if all passengers with advance tickets travelled with off peak tickets instead so I have to conclude if LNER, the DfT and HM Treasury want more revenue per passenger they should reduce the number of advance tickets and encourage more passengers to buy off peak tickets instead.
Leeds anytime £165.90 offpeak £70.20
York anytime £168.10 offpeak £71.70
Newcastle or Manors anytime £195.70 offpeak £87.90
Edinburgh or Haymarket anytime £199.60 offpeak £91.20
The reliability of the service also needs to be improved to reduce the delay repay payments.
The sum of LNER passengers for the four quarters to 31 December 2023 is 24.3 million, only 4 percent more than the 23.4 million for the year to 31 March 2023, so it does look like the post-pandemic recovery in LNER passenger numbers has tailed off at around 9 percent more than the 22.3 million for the year to 31 March 2019.