Today I had a super off-peak day return train with any permitted route ticket from Brighton to Cambridge with a 16-25 railcard, costing £23.65.
Since I usually take Thameslink, I wanted to try taking Greater Anglia/Stansted express this time. After collecting the ticket, I sent a photo to Facebook asking if I could travel on stansted express with it. They replied saying it was not permitted.
However, when I got to London Liverpool Street station, I didn't want to wait as long for the next train. I thought I could go to Stansted Airport and change there. On Trainline it said the next train was a Greater Anglia service to the airport, but the platform display showed it as the Stansted Express which confused me - could I board that train or not?
I asked the first staff member I saw, explaining I wanted to change at the airport, and they said it would be okay and allowed me into the Barrier.But I was still unsure, so I also asked the guard on board who said it was not permitted. Then I asked another station staff member who also said no, but no one gave me a reason why.
I thought I would be allowed since I had an "any permits" return ticket. I even asked about taking the Gatwick Express and their social media said yes to that. So what is the difference between the Gatwick Express and Stansted Express services? Why would one accept my all permits ticket but the other requires me to buy an additional ticket?
As a rail fan ,I was so disappointed about the word “any permitted routed” , How many people will be confused if they doing different regulations on the network l!
Since I usually take Thameslink, I wanted to try taking Greater Anglia/Stansted express this time. After collecting the ticket, I sent a photo to Facebook asking if I could travel on stansted express with it. They replied saying it was not permitted.
However, when I got to London Liverpool Street station, I didn't want to wait as long for the next train. I thought I could go to Stansted Airport and change there. On Trainline it said the next train was a Greater Anglia service to the airport, but the platform display showed it as the Stansted Express which confused me - could I board that train or not?
I asked the first staff member I saw, explaining I wanted to change at the airport, and they said it would be okay and allowed me into the Barrier.But I was still unsure, so I also asked the guard on board who said it was not permitted. Then I asked another station staff member who also said no, but no one gave me a reason why.
I thought I would be allowed since I had an "any permits" return ticket. I even asked about taking the Gatwick Express and their social media said yes to that. So what is the difference between the Gatwick Express and Stansted Express services? Why would one accept my all permits ticket but the other requires me to buy an additional ticket?
As a rail fan ,I was so disappointed about the word “any permitted routed” , How many people will be confused if they doing different regulations on the network l!