Seeking advice:
Many members are more than happy to help you by providing advice on how to get you good value fares, but please try and help by providing adequate information when creating a new thread asking for advice on the best tickets to buy for your journey.
When asking for advice, please ensure you post the following:
You may find our RailUK Fares & Ticketing Guide helpful.
In addition, please avoid using three letter codes in thread titles or where you haven't mentioned the station before. Their use is acceptable for follow-ups where you use the correct code (eg: BNS is Barnes, BHM is Birmingham New Street).
Fares Advisors
We are starting to appoint volunteer Fares Advisors, so that you can identify people who are deemed knowledgeable and experienced in railway ticketing matters. Please note that the forum cannot be held responsible for any advice given by any member. Fares Advisors will try their best to give advice where they can, though may not be able to give the optimal advice in every situation.
Changes to the Routeing Guide
On 9 October 2013 ATOC released a major update to the Routeing Guide, this means that some routes which were previously permitted may no longer be. Please be cautious if you are planning on using advice regarding routeing from a post published around or before this date. We strongly advise you consult the Routeing Guide, or ask on the thread in the usual way, to ensure any such advice is still valid.
Responses to requests for advice/help:
Posts in this section should be:
Many members are more than happy to help you by providing advice on how to get you good value fares, but please try and help by providing adequate information when creating a new thread asking for advice on the best tickets to buy for your journey.
When asking for advice, please ensure you post the following:
- The origin and destination stations of your whole journey (and any via points if applicable)
- The date(s) or day(s) you are travelling, and whether you are making a single or return journey
- The time you wish to travel (eg: exact time, morning/afternoon/evening, peak/off-peak, time not important, etc.) and whether you require flexibility or are happy to be booked on a specific train
- Whether you hold a Railcard or some other discount entitlement
- Whether you are willing to accept a (much) longer journey time in return for cheaper fares (not always applicable) – but be careful, do you want the cheapest fare? We sometimes are asked for this, but the cheapest often results in greatly extended journey times, many changes of train, and may not be best value
You may find our RailUK Fares & Ticketing Guide helpful.
In addition, please avoid using three letter codes in thread titles or where you haven't mentioned the station before. Their use is acceptable for follow-ups where you use the correct code (eg: BNS is Barnes, BHM is Birmingham New Street).
Fares Advisors
We are starting to appoint volunteer Fares Advisors, so that you can identify people who are deemed knowledgeable and experienced in railway ticketing matters. Please note that the forum cannot be held responsible for any advice given by any member. Fares Advisors will try their best to give advice where they can, though may not be able to give the optimal advice in every situation.
Changes to the Routeing Guide
On 9 October 2013 ATOC released a major update to the Routeing Guide, this means that some routes which were previously permitted may no longer be. Please be cautious if you are planning on using advice regarding routeing from a post published around or before this date. We strongly advise you consult the Routeing Guide, or ask on the thread in the usual way, to ensure any such advice is still valid.
Responses to requests for advice/help:
Posts in this section should be:
- non-accusatory in nature
- positive, constructive and genuine in nature
- informative, factual, accurate and directly relevant
- use trustworthy/accurate sources, where applicable
- avoid any allegations or suggestions of wrongdoing
- avoid negative or disparaging comments, or a negative tone
- avoid speculation, guesswork, hypothetical or false equivalence scenarios
- avoid referring to any sources which are not entirely trustworthy, accurate or appropriate.
- avoid causing confusion, such as introducing concepts that aren't relevant/applicable, without good reason.
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